Responsible Gaming | Dragobet

Responsible Gaming

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At Dragobet, gaming enjoyment and a safe environment are our top priorities. We believe it is crucial that online gambling remains a fun and entertaining form of leisure. Gambling should never be viewed as a way to generate income or solve financial problems. Through our Responsible Gaming policy, we are committed to protecting our players and providing the right tools to maintain control at all times.

1. Play Consciously and Maintain Control

It is important to set certain boundaries for yourself before your gaming session. When participating in games of chance, we strongly recommend following these guidelines:

  • Only play with money you can afford to lose: Never use money intended for fixed expenses, rent, or groceries.
  • Do not chase losses: Do not desperately try to win back lost money by placing higher bets. This often leads to larger losses.
  • Keep track of time: Take regular breaks during play and set a maximum playtime in advance.
  • Do not mix gambling with substances: Never gamble under the influence of alcohol or drugs, as this can severely impair your judgment.

2. Our Player Tools

To help you play responsibly, Dragobet offers various proactive tools within your account settings. These allow you to limit your gaming behavior before you start playing:

  • Deposit Limits: Limit the amount you can add to your account per day, week, or month.
  • Session Limits: Set a maximum time limit for how long you can remain logged in. Once the time is up, you will be automatically logged out.
  • Time-out: Need a break? You can temporarily block your account for a short period (e.g., 24 hours, 7 days, or a month).
  • Self-Exclusion: If you feel you are losing control, you can opt for a long-term or permanent exclusion from our services. During this period, you will not be able to log in or make deposits, and you will no longer receive marketing materials.

3. Protection of Minors

Creating an account and playing on Dragobet is strictly prohibited for individuals under the age of 18. We conduct extremely stringent KYC (Know Your Customer) checks and age verifications. If we discover that a player is a minor, the account will be closed immediately and any winnings will be confiscated. We also advise parents to install filtering software, such as NetNanny or CyberPatrol, on their devices to block access to gambling websites by minors.

4. Seeking Help and Support

If gambling is no longer fun and begins to have a negative impact on your life, mental health, or relationships, we strongly advise you to seek professional help immediately. You are not alone. There are various independent and anonymous organizations specializing in providing support and advice for gambling problems:

Feel free to contact our trained customer service if you have any questions about setting limits or closing your account. We are ready to help you.